Patient Medical Debt Collection Services
Recover Outstanding Balances In an Ethical, Effective and Patient-Friendly Way
- Managed by Physicians for Physicians
- Higher recovery rates than industry standards
- Patient-centered approach with compassionate communication
- Dedicated support for billing departments and practice managers
- Proven systems that preserve patient relationships while maximizing collections
You Deserve to Be Paid for Your Services -We're Proud to Make That Happen!
We understand the challenges you face as a healthcare provider when patient balances remain unpaid. Hawk Revenue Group is your dedicated partner in ethically and effectively recovering outstanding medical debt. As a healthcare finance expert-led company, we tailor our collection services to meet your specific needs, ensuring optimal recovery while maintaining positive patient relationships. Let us help you improve your practice’s financial health while preserving your reputation.
Distinctive Benefits You Don’t Get Elsewhere
Patient-Centered Recovery Process
Our compassionate approach treats patients with dignity and respect, offering flexible payment options that preserve relationships while improving collection rates.
Seamless Practice Integration
Our services integrate with your existing billing system and workflows, requiring minimal staff involvement and providing maximum financial impact.
Higher Recovery Percentages
Our specialized healthcare collection strategies consistently outperform traditional collection agencies, turning more of your accounts receivable into actual revenue.
Regulatory Compliance Guarantee
Our processes adhere to all healthcare collection regulations including HIPAA, FDCPA, and state-specific requirements, eliminating compliance concerns.
Transparent Reporting
Receive detailed analytics and performance metrics that track recovery progress, patient engagement, and ROI in real-time through our secure provider portal.
Early Intervention Focus
We employ proactive strategies to address accounts before they become seriously delinquent, significantly improving recovery rates and patient satisfaction.
Take the First Step Toward Financial Recovery!
Get started today with a FREE Recovery Assessment and unlock the benefits of ethical medical collections, increased cash flow, and preserved patient relationships.
- Compassionate Patient Communication
- Flexible Payment Arrangements
- 100% Healthcare Compliance
- Improved Practice Cash Flow
Offering All-In-One Medical Collection Services for Healthcare Providers
We provide comprehensive evaluation of your aging accounts receivable to identify recovery opportunities and develop targeted strategies. Our specialists analyze payment histories, insurance coverage details, and patient demographics to formulate effective approaches. This methodical assessment creates a foundation for maximized recovery without disrupting patient relationships.
Our proactive outreach begins at 31-60 days past due, when recovery potential is highest. We utilize patient-friendly communication strategies via their preferred contact methods. This timely approach significantly improves collection rates while preventing accounts from advancing to more difficult recovery stages.
We identify accounts with potential insurance payment issues and pursue resolution directly with payers. Our team verifies coverage, appeals denied claims, and ensures proper payment allocation. This specialized intervention recovers revenue that might otherwise be inappropriately shifted to patient responsibility.
Our trained healthcare financial counselors work compassionately with patients to understand their circumstances and develop realistic payment solutions. We explain charges clearly, discuss available assistance programs, and create manageable payment arrangements. This patient-centered approach improves satisfaction while maximizing voluntary payments.
We create flexible, individualized payment plans based on each patient’s unique financial situation. Our specialists negotiate realistic terms that patients can maintain, improving long-term collection success. These structured arrangements transform seemingly uncollectible balances into reliable revenue streams.
We help identify patients who qualify for charity care programs, financial assistance, or hardship adjustments. Our comprehensive screening process ensures appropriate write-offs while documenting compliance with regulatory requirements. This ethical approach focuses collection efforts on accounts with genuine payment capacity.
Our advanced skip-tracing techniques help locate patients with outdated contact information to resume communication about outstanding balances. We utilize healthcare-specific databases and verification methods to maintain accurate patient data. This specialized approach significantly improves contact rates for previously unreachable accounts.
We maintain strict adherence to all applicable regulations including HIPAA, FDCPA, TCPA, and state-specific medical collection requirements. Our documentation and communication protocols exceed compliance standards to protect your practice. This rigorous approach eliminates legal risks while optimizing collection effectiveness.
We identify patients who may have obtained new insurance coverage since services were rendered. Our specialists verify current eligibility and submit retrospective claims when possible. This thorough investigation often discovers payment sources that eliminate the need for patient collections entirely.
Our comprehensive analysis identifies improvements for your entire self-pay revenue cycle, from pre-service financial counseling to post-service collections. We provide actionable recommendations to reduce future collection challenges. These strategic insights help transform your patient financial experience while improving overall recovery rates.
We offer specialized collection approaches for unique healthcare situations such as high-deductible plans, automobile accidents, workers’ compensation, and cosmetic procedures. Our tailored strategies address the specific challenges of these case types. This specialized focus significantly improves recovery for traditionally difficult account categories.
Receive detailed reporting on recovery metrics, patient engagement statistics, and financial impact assessments. Our comprehensive analytics identify trends and opportunities for process improvement. These actionable insights help continuously enhance both collection performance and patient financial experience.
Ready to Ethically Recover Your Outstanding Balances?
Book your FREE Consultation now and transform your accounts receivable into cash flow!
Organizations We Serve for Patient Medical Debt Collection Services
We provide comprehensive Medical Collection services designed to support all healthcare organizations. From private practices and specialty clinics to hospitals and telemedicine providers, our ethical approach ensures maximum recovery while preserving patient relationships. No matter your size or specialty, we’re here to help you improve your financial performance.
- Private Medical Practices
- Ambulatory Surgery Centers (ASCs)
- Urgent Care Centers
- Specialty Clinics
- Telemedicine Providers
- Diagnostic and Imaging Centers
Our Specialties
Nephrology
Ortho & Arthritis
Ophthalmology
Pain Medicine
Neurology
Pediatrics
Internal Medicine
Endocrinology
Cardiology
Urgent Care
Foot Surgery
Gynecology
We let Our work speak for itself here's what Our clients have experienced
“We have come to rely on Augmentation as a key team member and find comfort and peace of mind with the services it provided.”
Director Government Contractor, Winchester, VA
“We have come to rely on Augmentation as a key team member and find comfort and peace of mind with the services it provided.”
Director Government Contractor, Winchester, VA
Let's Transform Your Accounts Receivable!
Take the next step toward ethical medical debt recovery and improved cash flow.
Book your FREE Consultation today and discover how we can revitalize your practice finances.
Our Proven Process to Guaranteed Collection Success
Comprehensive AR Analysis
We begin with a detailed evaluation of your accounts receivable, identifying recovery opportunities, establishing baseline metrics, and creating targeted collection strategies for each account segment.
Patient-Centered Outreach
Our team initiates compassionate communication with patients through their preferred contact methods, clearly explaining balances, answering questions, and establishing cooperative relationships.
Financial Solution Development
We work individually with each patient to understand their financial situation and create personalized payment arrangements that balance their capabilities with your practice’s needs.
Systematic Follow-Up
Our structured follow-up process ensures consistent communication, payment reminders, and progress monitoring to maintain momentum throughout the collection process.
Payment Processing & Reconciliation
We securely process payments through multiple convenient channels, immediately applying them to patient accounts and providing real-time updates to your practice management system.
Ongoing Performance Optimization
We continuously analyze results, refine strategies, and implement process improvements to maximize recovery rates while enhancing the patient financial experience.
Recover Your Outstanding Balances Ethically and Effectively. Claim Your FREE Consultation Today!
Choose Wisely Partner with the Best for Your Medical Collection Needs
Healthcare Specialization
Our team focuses exclusively on medical collections, understanding the unique challenges of healthcare finance.
Patient Relationship Preservation
Our compassionate approach maintains patient goodwill while improving your bottom line.
Regulatory Expertise
Comprehensive knowledge of healthcare-specific collection regulations ensures complete compliance.
Proven Recovery Rates
Our healthcare-focused strategies consistently outperform general collection agencies by 30-40%.
Transparent Communication
Real-time access to account status, patient interactions, and recovery metrics through our secure portal.
Flexible Integration Options
Seamless connection with all major practice management and billing systems for efficient operation.
Book Free Consultation
Achieve Collection Excellence with the Experts You Can Trust
Your journey to improved financial performance ends here. We bring together unmatched healthcare collection expertise, patient-centered approaches, and transparent analytics to ensure your success at Hawk Revenue Group. Whether it’s recovering aged balances, creating sustainable payment plans, or optimizing your entire self-pay revenue cycle, we’re committed to delivering results that strengthen your practice. Trust us to handle sensitive patient financial conversations while you focus on providing exceptional care. Let’s transform your accounts receivable into reliable cash flow—starting today!